Contact us

Need help with a product, an order, or installation? Send us a note—we’re here to help.

Customer Support

  • Email: support@calilume.com
  • Support Hours: Mon–Fri, 9:00–18:00 (PST). We aim to reply within 24 hours.

Addresses

  • Corporate Registration Address: 30 N Gould St, Sheridan, WY 82801, USA
  • Returns & After-sales Center: 30 N Gould St, Sheridan, WY 82801, USA

The corporate address above is for registration. Approved returns should be sent to our returns center. Please contact us to obtain an RMA and shipping label if applicable.

Order Info We Need

  • Order number & contact name
  • Photos/video for quality or damage claims
  • Brief description of the issue